The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 612 |
| Houston, TX | 360 |
| Philadelphia, PA | 240 |
| Seattle, WA | 240 |
| Washington, D.C., DC | 237 |
| Atlanta, GA | 207 |
| Denver, CO | 197 |
| Sacramento, CA | 142 |
| San Francisco, CA | 141 |
| Miami, FL | 135 |
| Orlando, FL | 134 |
| Indianapolis, IN | 128 |
| Detroit, MI | 125 |
| Minneapolis, MN | 119 |
| Boston, MA | 114 |
| Portland, OR | 112 |
| Brooklyn, NY | 94 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 86 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 78 |
| Tampa, FL | 68 |
| New York City, NY | 68 |
| Baltimore, MD | 67 |
| San Jose, CA | 50 |
| Reno, NV | 47 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 41 |
| Saint Paul, MN | 38 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Trail Juniper not at MFF (@trail_juniper) reported Bit weird. I received an email from Xfinity saying they were processing my cancellation request. I had not requested my service be cancelled. I got ahold of them (they did not make it easy) and I think it's straightened out now.
- Chris Lynch (@LynchesPub) reported
@Xfinity you are the worst company. I’m trying to get an appointment for a tech to correct the previous tech’s poor job but it’s taking forever.
- ParanormalBat (@ParanormalBat) reported
@xalrena @Xfinity I'm sorry Xal :( I really hope they can fix whatever is wrong.
- David Garton (@dgarton529) reported
@comcast Your service has been spotty at best for last few months. Constantly unavailable… what are we paying for?
- Jeffrey Piatt (@JeffreyPiatt3) reported
@KassiopiaTx @ClownfishTVcom Comcast was always hung up on trying to make G4 work even down to buying the more popular TechTV and stripping it for parts.
- Maria (@Cookiee5_) reported
Dude xfinity is good until it’s not. & goddam it sucks. I’ve had outages all week with it being out all day today. SMH
- Tyrus (@GTfanGT) reported
@comcast - friendly reminder that you have the worst customer service ever & it’s somehow gotten worse. Called about an outdoor cable and your automated answering bot has performed multiple hardware resets. Lost internet each time. Please die in a fire
- E.Maldonado 𝐼𝐼𝐼 (@Erni3_M) reported
@JonHansenTalks Umm. You want to upgrade your box? You have one of the oldest one lol. Last year I never had xfinity go down and I work from home.
- just birb 🐥 (@BirboTheAlpha) reported
I ******* hate that internet companies are allowed to monopolize entire areas and offer **** service for high prices. @Xfinity you are the sh*ttiest company on the planet and I hope your ceo has to get sweaty nutsa*cks dropped on his face for the rest of his life. Get me out.
- Avery Williams (@SpinoExx) reported
@WCCITP41 Bros had the worst rides in xfinity tho
- Tiare Liberty Sol ☀️🌺🦄 (@Tiare75) reported
Our internet service has been crappy lately. Luckily, Xfinity customer support is great. Technicians who climb ladders during rainstorms (poor guys), shiny new replacement equipment, and even money back in my pocket as an apology. Could be worse. 😎
- Nick Wilczynski (@NickStoneTweets) reported
I wanted to start renting an @Xfinity modem to get the best speed for my service but the lady called me and said I had to spend $25/mo otherwise they would cut my data at a certain point. NOT speed but AMOUNT of data. No thanks, Comcast. I’ll roll the dice with my own equipment.
- Cen (@bbwcen) reported
ITS OUT AGAIN???? @Xfinity WHAT ********????
- TV's Grunkle Mary - Real Human Bartender (@GrunkleMary) reported
When our internet went down one day, she got on the radio and said "Hey ladies! The internet is down so I need everyone to close their email and reopen it. That usually works at home. Comcast said that there's an outage, but I think this will fix it"
- Xalrena (@xalrena) reported
@itKuda @Xfinity I cant believe I had the audacity of being grateful 😵💫 never again /s
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